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Terms of Service

 

Effective Date: January 13, 2026
Last Updated: January 13, 2026

 

These Terms of Service (“Terms”) are a legal agreement between you and Dynamic Security Solutions LLC, (“DynSec,” “we,” “us,” or “our”). These Terms govern your access to and use of the DynSec websites, applications, and services, including dynamicsecuritysolutions.org and any related subdomains (including, without limitation, dynsec.org) and any content, functionality, communication channels, software, and services offered on or through them (collectively, the “Platform”).

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, do not access or use the Platform. You must be at least 18 years old to use the Platform.

We may modify these Terms at any time. Changes are effective when posted. Your continued use of the Platform after changes are posted means you accept the revised Terms.

All information we collect on the Platform is subject to our Privacy Notice, which is incorporated into these Terms. If there is a conflict between the Privacy Notice and these Terms, these Terms control.

You agree not to upload confidential information or sensitive personal information to the Platform except where specifically requested and permitted under the Privacy Notice.

As used in these Terms, the “DynSec Team” includes Dynamic Security Soltuions, LLC and its owners, assigns, subsidiaries, affiliates, officers, directors, employees, contractors, and service providers involved in creating, producing, or delivering the Platform.

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1. Services

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Dynamic Security Solutions provides software features and related services, which may include integrations, automations, messaging tools, and other functionality (collectively, “Services”). Your use of the Services is part of your use of the Platform and is governed by these Terms and any additional terms that apply to specific Services.

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1.1 Right to Modify

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We may modify, add, or remove features or functionality at any time, including changes that may affect prior behavior or workflows. We believe changes will improve the Platform, but you acknowledge your opinion may vary.

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1.2 No Reliance on Future Features

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Your purchase or use is not contingent on delivery of future releases, features, or functionality, or on continuation of any Service beyond its current subscription term, or on any third-party services.

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1.3 “As-Is”

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The Platform and Services are provided “as is” and “as available,” as further described in the Disclaimer section below.

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1.4 Additional Terms

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Additional terms may apply to specific programs or offerings. If there is a conflict, these Terms control. Terms for any affiliate program are available upon request.

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2. Intellectual Property

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The Platform and all content and materials provided by Dynamic Security Solutions, including text, graphics, videos, logos, designs, button icons, databases, and other materials (collectively, “Platform Content”), are owned by Dynamic Security Solutions and/or its licensors and are protected by intellectual property laws. Platform Content does not include User Contributions (defined below) or Your Data (defined below).

“DynSec” and related logos are trademarks/service marks (“Marks”) of Dynamic Security Solutions LLC. You may not use our Marks without prior written permission, including in connection with any product or service not provided by Dynamic Security Solutions, or in any manner likely to cause confusion or that disparages or misrepresents Dynamic Security Solutions.

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3. Limited License and Prohibited Uses

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We grant you a personal, royalty-free, non-assignable, revocable, and non-exclusive license to access and use the Platform Content solely in connection with your authorized use of the Platform.

Except as expressly permitted in these Terms, you may not reproduce, modify, distribute, transmit, publish, display, perform, frame, or create derivative works from the Platform Content without our prior written consent. You may not remove any Marks or proprietary notices.

You, your employees, contractors, agents, and your end-user clients (“Clients”) may use the Platform only for lawful purposes. You agree that you and anyone using your account will not:

  • Violate any applicable law or regulation.

  • Exploit, harm, or attempt to harm any person.

  • Send, upload, download, use, or reuse any content that violates these Terms.

  • Send unlawful advertising or promotional material, including spam.

  • Impersonate Dynamic Security Solutions, LLC, our personnel, another user, or any other person/entity.

  • Engage in conduct that restricts or inhibits anyone’s use of the Platform or may harm Dynamic Security Solutions or others.

  • Disable, overburden, damage, or impair the Platform or interfere with others’ use.

  • Use bots, scrapers, spiders, or automated means to access or copy content without permission.

  • Introduce malware or harmful code.

  • Attempt unauthorized access or disrupt any part of the Platform, servers, systems, or networks.

  • Conduct denial-of-service attacks or similar interference.

  • Otherwise interfere with the proper operation of the Platform.

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4. Customer/End User Responsibilities

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You agree that:

  • You and your team/Clients will maintain all necessary licenses, permissions, consents, and authorizations required to use the Platform and Services.

  • You are responsible for your actions and for the actions of your employees, contractors, agents, and Clients relating to the Platform.

  • Your agreement is with Dynamic Security Solutions.

  • You will not misrepresent the Services.

  • You will provide these Terms to any employees/agents/Clients who use or access the Platform and ensure they comply.

  • You own or control all rights to any content you provide or upload.

  • You are responsible for the quality, integrity, and legality of all data and information you provide through the Platform and Services.

  • You have provided and will continue to provide appropriate notices and obtain all necessary consents for Client data used with the Platform, consistent with these Terms and the Privacy Notice.

  • You will reasonably cooperate with lawful requests from law enforcement, regulators, or telecommunication providers.

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5. Communications Features (SMS/MMS/Email/Voice)

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The Platform may include communications features such as SMS, MMS, email, voice calling, and related tools (“Communications Features”). You agree that:

  • You are solely responsible for all communications sent using the Services, including compliance with all applicable laws and rules, including the TCPA and CAN-SPAM.

  • CRMStack is not responsible for your legal compliance and does not provide legal advice. Consult counsel to ensure compliance.

  • CRMStack is a technology platform provider only and does not originate the communications you send.

  • You control message content, timing, recipients, consent management, fraud prevention, and call blocking.

  • Any data you provide (including imports, sign-ins, API submissions, inbound messages, and manual entry) must be from individuals who have expressly opted in and consented to receive communications as required by law.

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6. Payment

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6.1 Fees

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If you purchase Services, you agree to pay all subscription fees and any other applicable charges (“Fees”). Fees may be tiered based on your selected Services. We may offer add-ons that are one-time or recurring.

Fees do not include third-party telecommunication/carrier fees or surcharges (“Communications Surcharges”). You agree to pay all Communications Surcharges associated with your use, which may appear as separate line items.

All Fees and Communications Surcharges are nonrefundable, except where required by law or expressly stated in these Terms.

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6.2 Billing and Payment Method

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Charges will be billed to the payment method on file. Recurring subscriptions are billed in advance. You agree to provide accurate billing information and update changes within 10 days.

If you pass Fees to Clients, you are solely responsible for all related transactions, including refunds and chargebacks. Any amounts you pass through must be CRMStack’s actual charges, with no markup.

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6.3 Taxes

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You are responsible for all taxes and governmental assessments (“Taxes”) related to your use. We may collect Taxes as required or deemed appropriate. If we determine additional Taxes are due, you agree to pay them. Taxes are nonrefundable.

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6.4 Overdue Amounts and Collections

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If payment is declined, we may suspend or terminate Services. You agree to pay overdue amounts and related costs, including chargeback fees and reasonable attorneys’ fees if collection action is required.

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6.5 Disputes

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You must notify us in writing within 60 days of the billing date for any disputed charge. You must pay all charges while the dispute is pending or waive the dispute. You agree to cooperate in good faith. CRMStack’s determinations are final.

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6.6 Refunds

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Fees are nonrefundable and no credits are provided for partial or unused subscription periods. If we issue a refund once, we are not obligated to do so again.

We may issue refunds/credits at our sole discretion in limited circumstances (for example, if we materially change these Terms in a way that adversely affects you and applicable law requires a refund).

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7. Resale of Services (MAP Policy)

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Certain Service levels may allow you to resell access to a version of the Platform customized for you (“Resale”). If Resale is permitted:

  • Minimum Advertised Price (MAP): You may not advertise Platform access for less than $97/month.

  • Advertised Price Calculation: After coupons, rebates, giveaways, gift cards, or similar promotions that lower the advertised price.

  • Media: Applies to advertising in any media, with standard exceptions for in-store signage not visible outside the location and cart-only pricing not indexable by search engines.

  • Changes: CRMStack may change MAP at any time by updating these Terms (and may also notify you).

  • Final Sale Price: MAP applies to advertised price only and does not restrict final sale price.

  • Jurisdictions: MAP does not apply where prohibited by law.

  • EU/UK: You may offer consumer discounts and indicate final price may differ.

Resale Restrictions: You are responsible for your resale Clients and will handle disputes without CRMStack involvement unless CRMStack agrees to assist.

You Are Not CRMStack / No BS Marketing LLC: You may not represent yourself as CRMStack or No BS Marketing LLC, or imply you are our representative, partner, or affiliate except as expressly authorized in writing. You may not direct your resale Clients to contact CRMStack for support unless we authorize it.

We may suspend or terminate your Resale authorization at our sole discretion with or without notice.

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8. Excessive Data Usage

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Excessive data use may degrade performance or availability. We are not liable for performance impacts caused by excessive usage. We may suspend/terminate access or reduce usage limits if we determine your usage is excessive, abusive, or negatively affects the Platform.

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9. Training

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Any training, documentation, or guidance provided by CRMStack (“Training”) is provided as-is, without warranty. You are responsible for how you apply Training. CRMStack makes no guarantees that Training will produce any particular outcome.

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10. Data Stored on Our Servers

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Subject to the Privacy Notice, we are not responsible for deletion or failure to store content transmitted through the Platform. We may remove or terminate accounts for nonpayment, extended inactivity (one year), or violation of these Terms.

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11. Account Registration and Security

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To access portions of the Platform, you may need to register and provide information. You agree all information you provide is complete, current, and accurate.

You are responsible for maintaining the confidentiality of your login credentials (“Login Credentials”) and for all activities occurring under your account, whether authorized or not. Notify us immediately of any unauthorized access or security breach.

Accounts are non-transferable. We may disable Login Credentials at any time if we believe you violated these Terms or for any reason in our discretion.

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12. User Contributions

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The Platform may include interactive areas where you submit content (“User Contributions”). You retain ownership of your User Contributions, but you grant CRMStack a license to use them as necessary to operate and provide the Platform and Services, and as permitted by the Privacy Notice.

You agree User Contributions will not:

  • Be unlawful, threatening, abusive, harassing, defamatory, deceptive, fraudulent, or invasive of privacy.

  • Discriminate, intimidate, or degrade any protected group.

  • Infringe intellectual property or other rights.

  • Compromise security or attempt to access protected areas.

We are not responsible for User Contributions posted by you or others. We may remove or restrict content in our discretion.

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13. Customization

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You may customize certain parts of the Platform with your branding. You are solely responsible for intellectual property compliance related to your customization. We may remove or adjust modifications at any time without liability.

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14. Promotions and Third-Party Content

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The Platform may contain third-party content or promotions. Any dealings with third parties are solely between you and the third party. Dynamic Security Solutions, LLC is not responsible for third-party content, accuracy, or transactions.

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15. Your Data and Ideas

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You own and retain rights to your data and User Contributions uploaded to the Platform (“Your Data”). You grant CRMStack and its service providers the right to use Your Data as necessary to provide Services, maintain the Platform, and as permitted by these Terms and the Privacy Notice.

Submission of Ideas: If you submit ideas for products or features (“Ideas”), you submit them voluntarily, non-confidentially, and without expectation of compensation, unless we agree otherwise in writing. You grant CRMStack a perpetual, irrevocable, worldwide, royalty-free license to use Ideas without restriction. (Your original protections here remain in effect.)

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16. Copyright (DMCA)

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If you believe your copyrighted work has been infringed, send a DMCA notice to:

Email: info@dynsec.org. (Subject: “DMCA Takedown Request”)

(Your DMCA notice and counter-notice requirements remain as written in your original document.)

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17. Links to Other Websites

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Links to third-party sites are for convenience only. We do not control them and are not responsible for their content or your use of them.

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18. Disclaimer

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THE PLATFORM AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

YOU ACKNOWLEDGE THE INTERNET AND TELECOMMUNICATIONS NETWORKS ARE INHERENTLY INSECURE. CRMSTACK IS NOT LIABLE FOR INTERCEPTION OR LOSS OF DATA IN TRANSIT.

YOUR USE OF THE PLATFORM AND ANY DOWNLOADING OR ACQUISITION OF CONTENT IS AT YOUR OWN RISK. CRMSTACK IS NOT RESPONSIBLE FOR THIRD-PARTY TRANSACTIONS OR WARRANTIES.

WE MAY MODIFY OR DISCONTINUE THE PLATFORM OR SERVICES AT ANY TIME WITHOUT NOTICE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME LIMITATIONS MAY NOT APPLY TO YOU.

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19. Limitation of Liability; Indemnification

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To the maximum extent permitted by law, your exclusive remedy and our total liability for any claim is limited to the amount you paid to CRMStack for Services during the three (3) months before the event giving rise to the claim.

CRMSTACK WILL NOT BE LIABLE FOR SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOSS OF USE, EVEN IF ADVISED OF THE POSSIBILITY.

You agree to defend, indemnify, and hold harmless CRMStack and the CRMStack Team from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Platform or Services, including your data, your communications, your Clients, your violations of law, Taxes, fees, and disputes involving your Clients.

If the Platform or Services are alleged to infringe third-party rights, we may: (a) obtain rights for continued use; (b) modify/replace; or (c) require you to stop using affected features.

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20. Limitation on Time to File Claims

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ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM MUST BE COMMENCED WITHIN THREE (3) MONTHS AFTER THE EVENT GIVING RISE TO THE CLAIM, OR IT IS PERMANENTLY BARRED.

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21. Injunctive Relief

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You agree a breach may cause irreparable harm and that CRMStack may seek equitable relief without posting bond, in addition to any remedies available.

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22. Waiver and Severability

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No waiver is continuing unless in writing. If a provision is held invalid, it will be limited to the minimum extent necessary and the remainder remains in full force.

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23. Entire Agreement

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These Terms and the Privacy Notice are the entire agreement regarding the Platform and supersede prior agreements. If you have a separate written agreement with CRMStack, that agreement controls in the event of conflict.

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24. Term and Termination

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These Terms remain in effect while you use the Platform or subscribe to Services. Provisions that by their nature should survive termination will survive.

We may suspend or terminate your access at our discretion, with or without notice, including for suspected fraudulent, abusive, or illegal activity.

Upon termination, your right to use the Platform and Services ends immediately.

Cancellation/Changes: If you want to cancel or adjust Services, you must provide written notice at least 30 days before your next billing date.

If you access the Platform through a third party reseller, you must contact that reseller regarding cancellation.

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25. Governing Law; Arbitration; Class Action Waiver

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IMPORTANT: THIS SECTION REQUIRES ARBITRATION ON AN INDIVIDUAL BASIS.

The laws of the State of Texas govern these Terms without regard to conflict of laws rules. Any dispute will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration will take place in Dallas, Texas. The arbitration award may be entered in any court with jurisdiction.

All disputes must be brought individually. Class actions and consolidated claims are not permitted.

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26. No Bug Bounties

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CRMStack has no bug bounty program. Unauthorized security testing or probing is prohibited unless expressly permitted in writing by CRMStack.

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27. Miscellaneous

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27.1 Your Privacy Obligations

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If you provide Clients access, you must implement and enforce your own privacy notice that provides protection at least equal to the protection provided to you by CRMStack and obtain Client consent.

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27.2 International Use

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If you access the Platform from outside the United States, you do so at your own risk and are responsible for local law compliance, including tax obligations.

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27.3 Force Majeure

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We are not liable for delays or failures caused by events beyond our reasonable control (including adverse weather, war, labor issues, transportation issues, government actions, etc.).

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27.4 Notices

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All notices must be in writing via email.

To DynSec: info@dynsec.org
From: the email address on file for your account

Notices are effective upon receipt.

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28. Communications and Contact Information

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We may contact you about these Terms or the Privacy Notice using contact information you provide. You may unsubscribe where available or contact info@dynsec.org

Dynamic Security Solutions will never request passwords or confidential credentials by email. If you receive a suspicious email claiming to be from Dynamic Security Solutions, do not respond and notify us at info@dynsec.org

For technical support, legal notices, and general inquiries: info@dynsec.org

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